Terms & conditions
Last updated: May 2026
Agreement
These terms apply to your use of our website and online booking flows. Separate terms may apply to specific promotions; where there is conflict, the promotion terms control for that offer only.
Bookings
Room, restaurant, food delivery, and hall enquiries may require verification. Rates and availability are confirmed at checkout or by hotel communication. You agree to provide accurate guest information.
Conduct
You will not misuse the site, attempt unauthorized access, or interfere with other guests or staff. We may refuse service where safety, legal, or brand standards require.
Liability
To the maximum extent permitted by law, we are not liable for indirect or consequential losses arising from site unavailability, third-party services, or events outside our reasonable control.
Governing approach
These terms are governed by the laws applicable in Nepal, subject to mandatory consumer protections where they apply.